FAQ

What is Hive Creative?

We are a new way to experience creating art! We host interactive workshops where you can relax, learn and create original pieces. Workshops are locally based out of Rochester, NY and provide a step by step guide for scheduled art. Creating opportunities for creatives of all types of any skill level.

Where are you located?

We are located at 510 State Street within Rochester, NY. we also host offsite parties that brings an artistic night out to our partnered venues, private residence or another location of your choice.

What's included in the price?

We provide step by step instruction for our workshops plus all the materials needed unless specified. All we need is you!

Do I need to make a reservation?

Because of limited seating, reservations are required for open workshops. Your reservation holds your spot and gives us time to set up for you before arrival. On occasion we may offer walk-in workshops where reservations are not needed. You can register on eventbrite or give us a call/text.

If a class is sold out, please give us a call to be put on our waiting list. Due to last minute cancellations, we can almost always get you in!

How do I register for a class or event?

Online is the quickest & easiest way to register! Just click the link provided and register right there. Once you complete your registration and payment online, you're all set! Just show up!

Some workshops we allow customers to pay in person, however the cut off is usually 48 hours prior to scheduled event. Just contact us to arrange payment.

How much are classes?

Class prices vary depending on what we have scheduled and the length of the class. Most classes are 2hr classes on our 16x20 canvas and run $25-$30. On occasion we will offer 3hr classes that run $35-$45. We also have special seasonal events where we paint wine glasses, wood art, chocolate art, etc. Check out our calendars for events and exact prices.

What time should I show up for the class?

It's essential to show up on time for your scheduled class. Workshops will begin approximately 10 minutes after the scheduled class time depending on the class size & project. Late arrivals will miss important class instruction and should not expect individual "catch up" instruction from the instructor or assistant. We cannot guarantee late arrivals will be able to catch up and there will be no extension of class time for late arrivals.

Can I just come and watch while my friends paint?

We do not allow non-participants to sit in and just watch when we have a full open party, for many reasons. Since workshops often move fast, we do not want distractions for our participants or instructors. Sometimes we reach our capacity and simply don’t have room for spectators.

What is your cancellation policy?

All reservations whether made online, over the phone, or in the store are non-refundable. However, if you cancel within 48 hours of your class time (this provides us the opportunity to offer your seat to another customer) a store credit (transferable) will be given. Less than 72 hours cancellation/ "no shows" will not be issued a store credit or refund. No Exceptions. In extreme weather conditions, we may have to cancel class. In this case, a full refund or credit will be issued. 

Can children under 13 years old paint?

Yes! Family Classes are offered every so often and are for all ages. Private parties are another avenue to accommodate for younger children. 

What is the age requirement for the adult classes?

Our Adult Classes are intended for adult painters due to the difficulty of the painting and the adult atmosphere, but we will allow painters aged 13-17 if accompanied by an adult.